Diamond H2O / TG Analytical Laboratories has been classified as essential business, per Governor Evers’ recent executive order. We are classified as essential as defined by the CISA’s list as critical infrastructure for water treatment, also because we are a Wisconsin DNR Certified water testing laboratory.
Not only do we provide necessary services to our residential customers, we also provide essential services and equipment to commercial, healthcare and food processing supply chain customers.
During this time, we are still offering service, so when you call, we will ask you specific questions to most safely accommodate you.
Our technicians are following all CDC safety protocols regarding handwashing and wearing gloves while on service calls. Also, we’re conducting daily health screenings, along with changing their garments each day, at our facility, to ensure everything that comes into your home or business is sanitary and safe.
We are still offering salt delivery, but we will be dropping it off at a safe, agreed upon place, outside your residence. If you need help filling the tank with your salt delivery, we will be rescheduling your delivery until after the Safer at Home Order has been lifted.
While our business is not changing, the landscape of how we do business is. All non-essential staff will be working from their homes until April 24th to help keep our essential staff risk low, so they can continue to safely service our customers.
TG Analytical Laboratories will remain open to perform testing services. You can read more about lab operations here: https://mailchi.mp/378b6d10ce79/important-notice-4882925
The goal is to service our customers in whatever way we can during this time. Thank you for your patience and understanding. We hope everyone stays safe and healthy.
Diamond H2O / TG Analytical Laboratories